Please read these Terms of Use (EULA) ("Terms") carefully before using the VizMe mobile application and related services (collectively, the "Service") operated by Level Ten Media LLC ("Level Ten," "VizMe," "we," "our," or "us"). By downloading, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By downloading, installing, accessing, or using VizMe, you agree to these Terms and our Privacy Policy. These Terms apply to all users of the Service.

2. Description of the Service

VizMe is an AI-powered mobile application that allows users to upload or capture photos and generate professional-style portrait images using automated image-processing and artificial intelligence technologies.

The Service may include free features, preview-only features, paid credits, subscriptions, storage of generated portraits, and account-based access to portrait history.

3. Eligibility and Accounts

3.1 Eligibility

You may use the Service only if you can form a binding contract with us and only in compliance with applicable law.

3.2 Account Creation

Some features require an account. You agree to provide accurate, current, and complete registration information and to keep it updated.

3.3 Account Security

You are responsible for safeguarding your login credentials and for all activity under your account. You must promptly notify us if you believe your account has been compromised or used without authorization.

3.4 Account Suspension or Termination

We may suspend or terminate access to the Service if we reasonably believe you violated these Terms, created legal or security risk, abused the Service, or used the Service in a fraudulent, harmful, or unlawful way.

4. Your Content and Responsibility

4.1 Content You Submit

You are responsible for the photos, prompts, settings, and other content you upload, submit, or generate using the Service (collectively, "Your Content").

4.2 Ownership of Uploaded Content

You retain ownership of the photos and other content you submit, subject to the rights you grant us in these Terms.

4.3 License You Grant Us

You grant us a limited, non-exclusive, revocable license to host, store, reproduce, process, transmit, modify, and display Your Content solely as necessary to operate, maintain, improve, secure, and provide the Service, including generating portraits you request and storing outputs associated with your account.

4.4 You Must Have Rights to the Content

You represent and warrant that you own or otherwise control all rights necessary to submit Your Content and to grant the rights described in these Terms, and that Your Content does not violate any law or the rights of any third party.

5. Acceptable Use

You may use the Service only for lawful purposes and in accordance with these Terms. You may not:

6. AI-Generated Results

The Service uses automated systems and generative AI tools. Generated portraits may vary in quality and may not always meet your expectations. Results may contain visual artifacts, inaccuracies, or outputs you do not like.

You understand and agree that:

7. Ownership and Use of Generated Portraits

As between you and us, and subject to your compliance with these Terms, you may use the portraits generated for your account for your personal and internal business use.

You may not use the Service or generated output to infringe rights of others, mislead others about identity, violate publicity/privacy rights, or create unlawful or deceptive content.

Except for Your Content and permitted use of generated outputs, the Service itself, including its software, branding, layout, and functionality, remains the property of Level Ten Media LLC and its licensors.

8. Credits, Purchases, and Subscriptions

8.1 Paid Features

Certain features of VizMe may require payment, including credits, subscriptions, or other in-app purchases. Pricing and product details are shown in the App and may change from time to time.

8.2 App Store Billing

Purchases made through iOS are billed by Apple using your App Store account and are subject to Apple’s terms, billing rules, and refund procedures.

8.3 Credits

Credits may be used to unlock or access certain features or outputs within the Service. Credits have no cash value, are non-transferable, are not redeemable for money, and may be forfeited if your account is terminated for violating these Terms, subject to applicable law.

8.4 Subscriptions

If the Service offers recurring subscriptions, those subscriptions automatically renew unless canceled through your App Store account settings at least 24 hours before the end of the then-current billing period. You are responsible for managing or canceling subscriptions through Apple where applicable.

Subscription details, including title, duration, current pricing, renewal terms, and any applicable trial information, are presented in the app at the time of purchase. Functional links to the Privacy Policy and these Terms of Use (EULA) are also provided in the app where subscription purchases are offered.

If required by Apple or if the standard Apple Licensed Application End User License Agreement applies to your use of the iOS app, you may also review Apple's standard EULA here: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.

8.5 Refunds

Except where required by law, purchases are final. For iOS transactions, refund requests are generally handled by Apple. If you need help with a billing issue, contact support@vizme.app and we will try to help direct you appropriately.

9. Storage, Availability, and Deletion

Generated portraits, uploads, and account history may be available for a limited period and may be deleted in accordance with our operational practices and Privacy Policy. We do not guarantee indefinite storage or permanent availability of any uploaded photo, generated portrait, or account history unless explicitly stated in the App.

You are responsible for downloading and keeping your own copies of any generated portraits you want to retain.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, share, retain, and protect information, including photos and face-related data used for portrait generation.

11. Intellectual Property

The Service, including the VizMe name, branding, software, interfaces, text, graphics, design, and other materials provided by us (excluding Your Content and permitted generated outputs), is owned by Level Ten Media LLC or its licensors and is protected by applicable intellectual property laws.

Except as expressly permitted in these Terms, no right, title, or license is granted to you.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, secure, error-free, or available at all times, or that defects will be corrected.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEVEL TEN MEDIA LLC AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE OR (B) USD $50.

14. Indemnification

You agree to defend, indemnify, and hold harmless Level Ten Media LLC and its affiliates, officers, directors, employees, contractors, and licensors from and against claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to Your Content, your use of the Service, or your violation of these Terms or applicable law.

15. Termination

You may stop using the Service at any time. We may suspend or terminate your access to the Service at any time if we reasonably believe you violated these Terms, created risk or liability for us or others, or if we discontinue the Service.

Sections that by their nature should survive termination will survive, including sections relating to ownership, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Unless prohibited by applicable law, any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you consent to that jurisdiction and venue.

17. Changes to These Terms

We may modify these Terms from time to time. When we do, we will post the updated version on this page and update the "Last Updated" date. Your continued use of the Service after the updated Terms become effective means you accept the revised Terms.

18. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, that provision will be limited to the minimum extent necessary and the remaining provisions will remain in full force and effect.

These Terms, together with the Privacy Policy and any additional terms presented in the App, constitute the entire agreement between you and Level Ten Media LLC regarding the Service.

19. Apple App Store Terms

These Terms are between you and Level Ten Media LLC only, and not with Apple Inc. Apple is not responsible for the Service or its content. You acknowledge that:

20. Contact Information

If you have questions about these Terms, please contact us:

Last Updated: March 22, 2026